Invitation Email
Once portal access is granted, you will receive an email to create your account & password. It will look like this:
Online Order Cut Off
The default cut-off time for online orders is 10:00am the business day before delivery (eg 10:00am Monday for Tuesday delivery, 10:00am Friday for Monday delivery).
We encourage customers to place orders 2 business days before delivery if the order includes larger than normal quantities of items.
Billing
We do NOT charge customers at the time an online order is placed. Customers are only charged after the delivery is completed. We will charge the payment method on file once an order is successfully delivered.
Creating Orders
Once
logged in, go to “Shop” in the top left corner:
You
will see a full catalog of items with prices. From here you can search for
products, filter by product categories by selecting a category at the top of
the page, or view products with tags such as “whole grain” or “individually
wrapped” by checking the boxes on the left of the screen.
Click
into the desired item. Select the desired quantity and “Add to Cart”:
Once
added, you can click into your cart and view all the items in the cart:
Once your full order is in your shopping cart, proceed with the “Checkout” button from the cart screen.
Delivery Addresses
For
customers that work with us at multiple locations, you can go into the “Shipping”
portion of the checkout and select the desired delivery address for the order. Customers
with only one shipping address with us can proceed directly to order submission
by clicking “Confirm”.
Delivery Date Selection
The
final step will be selecting the delivery date for your order. Delivery dates
will be available based on your center’s assigned delivery days.
Order Confirmation
Once
you select the delivery date and press the "Confirm" button, your order is submitted to us. You will receive a quotation emailed to the address associated with your online account. You will not
be billed for the order until after it is delivered to your location. The order confirmation page looks like this:
Order Modification
Customers can add or remove items from submitted orders by emailing orders@mcgardens.com or calling us at 303-296-6634. You can also add items by adding items to the cart, checking out, and selecting the same delivery date as an existing order.
Viewing Past Orders & Invoices
Under
“My Account” you can see past orders and invoices. You can also copy past
orders and modify them to create new orders:
Duplicate Past Orders
From
“My Account -> Sales Orders”, select the order you would like to duplicate:
Once
in the order you’d like to duplicate, select “Order Again”. This will add the
previous order to your cart and allow you to modify it as needed.
Wishlist
If
there are items you will order regularly, the wishlist is a great way to keep
them all together and make reordering those items fast. From an item, select “Add
to Wishlist”:
At
the top of the screen, a wishlist will appear with that item:
Click into the
wishlist and check the “Add product to my cart but keep it in my wistlist” checkbox.
This will ensure you can reuse your wishlist on future orders: